About TRUE BAG
An independent perspective on what matters.
TRUE BAG exists to bring clarity to one important question: whether a Hermès handbag is authentic.
Our focus
One category.
A considered review.
We are an independent authentication platform dedicated exclusively to Hermès handbags. Our customer journey brings together structured submission details, private photo handling and a clear view of request progress.
We believe technology should make the process easier to follow—not replace expert judgement. Authentication conclusions are made by a human administrator after review.
TRUE BAG is independent and is not affiliated with, endorsed by or connected to Hermès or its parent company.
Our principles
Discretion
Your submission and reports are available through your private account.
Transparency
The request status and payment availability are clearly stated.
Human judgement
Only an authorized human administrator may issue a conclusion.