How it works

A considered process. A human conclusion.

From your first details to your final report, every step is designed to be clear, private and straightforward.

Your journey

Six clear steps.
No guesswork.

Select your handbag category and any optional priority add-ons from the product carousel.

Enter your name and email, review the server-calculated total, and pay through Stripe.

After confirmed payment, sign in or create an account using your verified email, or use the secure claim link we email you.

Explore the exterior views, then add your bag details and private photographs to the paid order.

See payment, photo submission, status updates, messages and estimated completion in your account.

Follow progress in your account. A human administrator issues any final report.

The standard

Automated systems do not guarantee authenticity. A final conclusion is issued only by a human administrator after review.